Privacy Policy

Effective Date: 07/07/2025
Last Updated: 07/07/2025

LILIKOI Innovation (“we”, “us”, or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.lilikoi.com, purchase our products, or interact with us online or offline.

Information We Collect

Personal Information may include:

  • Name, email address, shipping and billing addresses
  • Company name, phone number
  • Payment and transaction information

Technical and Usage Information:

  • IP address, browser type, device type, geographic region
  • Pages visited, referral source, and interaction logs (via cookies or similar tracking technologies)

How We Use Your Information

We use your data to:

  • Process orders and deliver products
  • Provide customer service and technical support
  • Improve website functionality and user experience
  • Send updates about products, services, or promotions (opt-in required)

How We Share Your Information

We may share your data with:

  • Payment processors
  • Shipping and logistics partners
  • Cloud service providers (e.g. CRM, analytics)
  • Regulatory bodies (as legally required)

We do not sell or lease your data to third parties.

Your Privacy Rights (By Jurisdiction)

πŸ‡ΊπŸ‡Έ California (CCPA/CPRA)

If you are a California resident:

  • You have the right to request access to or deletion of your personal data.
  • You may opt out of data selling (we do not sell data).
  • To exercise rights: Email info@lilikoi.com with subject “CCPA Request”.

πŸ‡ͺπŸ‡Ί European Union (GDPR)

If you reside in the EU:

  • You have the right to access, correct, port, or erase your personal data.
  • You may object to processing or request data restriction.
  • To contact our Data Protection Officer (DPO): info@lilikoi.com with subject “GDPR Request”.

πŸ‡¨πŸ‡¦ Canada (PIPEDA)

Canadian users have the right to:

  • Request access to stored personal data
  • Challenge the accuracy or completeness
  • Withdraw consent at any time

Other Jurisdictions

We respect local privacy laws and are committed to upholding international standards. If you have questions or requests based on your location, contact info@lilikoi.com with subject Privacy Policy.

Data Retention

We retain data only as long as necessary for business, legal, or compliance purposes.

Cookies and Tracking

Our site uses cookies for analytics, performance, and user experience enhancement. You may disable cookies in your browser settings.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your data.