Return Policy

Effective Date: 07/07/2025

Due to the specialized nature of our products, LILIKOI Innovation maintains a no-return policy unless a return is specifically authorized by LILIKOI headquarters.

Special Return Authorization

  • Return requests must be submitted to info@lilikoi.com
  • If approved, the customer will receive a Return Merchandise Authorization (RMA) number.
  • All items must be returned unused, undamaged, and in original packaging.
  • Custom or modified items are not eligible for return.
  • A restocking fee may apply.